Returns & Exchanges

We offer a 30-day trial period to ensure our software meets your needs before purchase. If you encounter technical issues or purchased the wrong license type, we are committed to providing a fair resolution through our digital return process.

Return Process

• 1.
  Verify Eligibility

  Ensure your request is within 30 days of purchase and that the license key has not been permanently activated on more than the allotted number of seats.

• 2.
  Submit Support Request

  Contact our support team via email with your order number and the specific reason for the return or license exchange.

• 3.
  License Deactivation

  Follow the instructions provided by our team to remotely deactivate the license key from your hardware to prepare it for a refund.

• 4.
  Processing Refund

  Once deactivation is confirmed, a refund will be issued to your original payment method within 5-10 business days.